Customer Led Growth for Brands

Starting today, LoudCrowd clients will see two big new changes. The ‘Customers’ tab will be relabeled based on its intended use, Social CRM, building on the current CRM functionality within your LoudCrowd. As the most robust Social CRM, we are also releasing the new ‘Notes’ product feature as we continue to add functionality to the existing LoudCrowd platform. The LoudCrowd industry-leading Instagram profile management and CRM functionality includes: Profiles of everyone who has engaged the brand through Instagram All content created, mentioning or tagging the brand The creator’s follower count and engagement rate Profile information, including bio and # of posts Gifting functionality, through LoudCrowd Several ways to segment, organize, and label customers/creators Now we are extending our CRM abilities, adding our new ‘Notes’ product which will allow social and community managers to add and search notes. The new Notes feature gives users the ability to add additional information to individual customers, creators, influencers, and ambassadors based on interactions and activities.  Users can then easily search for notes and find quickly identify past customers based on notes.  We believe this functionality will be a significant step towards community managers eliminating spreadsheets and operating out of a single platform to manage…