Instagram as a Customer Engagement platform: Using Social CRM tools to Build Relationships
Engagements in-between purchases are vital to building customer loyalty. These touchpoints are usually fed outside the purchase; rarely at the point of …
Engagements in-between purchases are vital to building customer loyalty. These touchpoints are usually fed outside the purchase; rarely at the point of …
Move beyond timeline algorithms and paid ads – a brand’s most valuable asset is customer created content and creating a social gifting program that rewards them for spreading the word. Read more →